First Notification of Loss (FNOL)
Active Fleet Solutions provides an efficient, sympathetic first response and FNOL service to support our client’s drivers unfortunate enough to be involved in a road traffic incident.
Roadside Recovery
AFS have joined forces with one of the United Kingdom’s leading roadside recovery companies to supply a seamless accident recovery and breakdown service across the United Kingdom and Europe for all types of vehicle
Third Party Intervention (TPI)
Active Fleet Solutions operate an extremely effective Third Party Intervention scheme where the client driver is at ‘At-Fault’. If costs are to be controlled an efficient and speedy TPI scheme is vital to avoid the risk of credit hire and credit repair
Property Damage
As part of our cost control initiatives the AFS Third Party claims service handles both motor and property related claims For low value property claims once liability has been determined AFS arranges for payment, as soon as possible, to minimise future final cost
Replacement Vehicle Hire
When a replacement vehicle is required speed is of the essence; we aim to have a replacement vehicle to the driver in a matter of hours Where required, a fit for purpose vehicle can be arranged with delivery and collection to the most convenient location
Repair Management
Active Fleet Solutions have built a nationwide repair network capable of repairing all types of vehicle. The car network repairs the popular cars and light vans whilst the prestige network caters for the higher end market
Engineering (DMA)
All repairs are subject to Direct Motor Assessors (DMA) qualified engineering assessors who will scrutinise the estimates for the correct repair methodology and cost before approval is given for all types of vehicle
Uninsured Loss Recovery
Where liability has been clearly established as Non-Fault and a Third Party has been identified, AFS can provide an Uninsured Loss Recovery service to recover costs not usually covered by the client’s insurance policy.
